Have a question or facing an issue? Our friendly support team is always ready to help.
Phone (Ghana): +233 555953852
WhatsApp: +233 277764041
Support Hours: Monday – Saturday, 8:00 AM to 6:00 PM (GMT)
For all inquiries, complaints, or feedback, please reach out to:
General Support: support@zoward.com
Seller Help Desk: info@zoward.com
Partnerships & Business Inquiries: business@zoward.com
We respond to emails within 24–48 hours.
Get instant help on the website using our live chat feature available at the bottom right corner of your screen. Our team is online during working hours to assist you in real-time.
Visit our Help Center to find answers to common questions, tutorials, and guides on using Zoward—whether you’re a buyer or a seller.
Topics include:
How to upload a product
Payment & withdrawal process
Troubleshooting downloads
Account and profile setup
Join our growing community of creators and learners!
Telegram Group: Join Zoward Community
Facebook Support Group: Zoward Creators Hub
We encourage sharing ideas, feedback, and tips for success on the platform.
If you’ve purchased a product that doesn’t match its description or has issues, reach out to us within 7 days. We’ll investigate and issue a refund or mediate with the seller accordingly.
Note: Refunds are only issued for valid claims that meet our terms and conditions.
